Writing to patients with the results of routine tests: A measure to improve access to outpatient clinics

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Abstract

The length of time patients must wait to receive elective treatment is a key criterion by which hospital services are judged in the UK. Over-reviewing patients in clinic is both inconvenient to patients and places further demands on outpatient services. A specific discharge guideline was designed to address this problem by encouraging clinicians to inform patients of routine test results by letter. The impact of the discharge strategy was then audited.

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Read 1022 times Last modified on Tuesday, 10 December 2013 12:15

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